{"id":97045,"date":"2020-02-19T14:53:03","date_gmt":"2020-02-19T06:53:03","guid":{"rendered":"https:\/\/zegal.com\/faq\/"},"modified":"2025-09-03T19:27:39","modified_gmt":"2025-09-03T11:27:39","slug":"faq","status":"publish","type":"page","link":"https:\/\/zegal.com\/en-au\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n\t
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<\/span>\n\t\t\t\t\t\tQuestion Asked\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t \n\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/span><\/h2>\n\n\t\t\t\t\t\t\t\t\t\t\t
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<\/span>How does Zegal help international schools with admissions?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>What types of education customers is Zegal best suited for?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>Do you integrate with school management systems like iSAMS or ManageBac?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>Can I automate parent or teacher signature workflows?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>Is Zegal compliant with local education regulations like EduTrust (Singapore)?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>Do you support HR contract workflows for school staff?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>What\u2019s included in the Education pricing plan?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>Can I get help implementing Zegal at my school or across my school group?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>How long does it take to get set up?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>How does Zegal compare to DocuSign or Adobe Sign for schools?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>What support do I get as an education customer?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>Is Zegal ISO certified?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>Can Zegal handle multi-language contracts or region-specific templates?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>How secure is Zegal for storing sensitive student and staff data?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>Does Zegal work for both academic and non-academic staff contracts?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>Can I manage contract renewals automatically?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>What kind of analytics or tracking does Zegal offer?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>Does Zegal support mobile signing for parents and staff?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>How does Zegal support compliance audits?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>Can I restrict access to sensitive contracts within my school team?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>How does Zegal fit into a hybrid or remote-working school environment?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>What happens if a parent or staff member disputes a document later?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>What kind of training do school staff receive when we onboard Zegal?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>Is Zegal legally valid in all countries?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>Can Zegal help with regulatory reporting or inspections?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>Can I version-control my templates and contracts in Zegal?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>Do parents or staff need a Zegal account to sign documents?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>Can I customize approval workflows based on contract type?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>What languages does Zegal support in the interface?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>Does Zegal support digital document archiving and retention policies?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>Can I restrict access so that different departments only see their own documents?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>Can we include attachments like handbooks or policies with contracts?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>Can Zegal support bulk renewals for teacher contracts each academic year?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>What happens if a parent or teacher doesn’t sign by the deadline?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>Does Zegal support multi-campus or multi-country school groups?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>How does Zegal handle document reminders and follow-ups?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>Can I generate reports on document status or team activity?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>Is Zegal suitable for data privacy consent forms or media release forms?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>Can Zegal support multi-language schools with region-specific templates?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>What happens if a staff member leaves mid-contract \u2014 can we amend documents?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>Can Zegal be used for non-academic staff contracts (e.g. facilities, admin)?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>Does Zegal work on mobile devices for parents on the go?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>What happens to our documents if we stop using Zegal?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>Can Zegal be used for student transfer or withdrawal forms?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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<\/span>How does Zegal ensure version control on templates and contracts?<\/a><\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t
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<\/span>Frequently Asked Questions (Education FAQs) <\/span><\/h2>\n\t\t\t\t\t\t\t\t\t\t\tLast updated- 20th May 2025<\/span>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t
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<\/span>How does Zegal help international schools with admissions?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Zegal automates the signing and management of admissions documents \u2014 from offer letters to contracts \u2014 ensuring compliance with EduTrust or equivalent frameworks. Schools can drastically reduce processing time, minimize errors, and offer a smoother experience to parents and staff<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>What types of education customers is Zegal best suited for?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Zegal is ideal for international schools, school groups, and higher education institutions that manage a high volume of student or staff documentation, especially those looking to streamline operations in admissions, HR, and contract renewals.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>Do you integrate with school management systems like iSAMS or ManageBac?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Yes. Zegal offers API-based integrations with platforms like iSAMS to auto-populate contracts with student, parent, and staff data \u2014 reducing manual data entry and human error.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>Can I automate parent or teacher signature workflows?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Absolutely. You can create templates with placeholders for dynamic data (e.g. student name, tuition fees, contract length) and route contracts to multiple signatories like parents, guardians, and Heads of School \u2014 with full visibility and audit trails.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>Is Zegal compliant with local education regulations like EduTrust (Singapore)?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Yes. Zegal is built with compliance in mind. Many of our international school clients use Zegal as part of their compliance with EduTrust and other regulatory frameworks, thanks to our secure audit logs, tamper-proof documents, and flexible access controls.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>Do you support HR contract workflows for school staff?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Yes. Schools use Zegal for onboarding, offer letters, employment contracts, renewals, and more. With reusable templates and approval routing, HR teams can standardize and speed up staff hiring processes.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>What\u2019s included in the Education pricing plan?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Education plans include multi-user team access, template automation, API access (for platforms like iSAMS), audit logs, bulk send, and advanced workflow routing. We offer tiered pricing depending on school size.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>Can I get help implementing Zegal at my school or across my school group?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Yes. Our onboarding team offers white-glove setup for school workflows, including template design, user training, and system integration support \u2014 whether you’re a single site or a multi-school group.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>How long does it take to get set up?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Most schools are live within 2\u20134 weeks, depending on integration complexity. If you’re using templates and bulk upload, you can be up and running in days.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>How does Zegal compare to DocuSign or Adobe Sign for schools?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Zegal offers legal-grade e-signatures like DocuSign but is built to automate school workflows. Unlike generic e-signature tools, Zegal allows schools to create bulk documents from a single template and select clauses from our library to personalize contracts. We don\u2019t charge envelope fees like DocuSign, and our customer support is available for 16 hours each day. Zegal integrates seamlessly with existing systems to automate contract creation, signing, and storage, making it more efficient for schools.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>What support do I get as an education customer?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Education customers receive three tiers of support: Tier 1 is email support with a 24-hour response time. Tier 2 offers live chat for app-related issues or feature questions. Tier 3 provides a dedicated success manager who is fully updated on your account and needs.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>Is Zegal ISO certified?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Yes, Zegal is ISO 27001 certified, ensuring that we adhere to the highest standards of information security management.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>Can Zegal handle multi-language contracts or region-specific templates?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Yes. Zegal supports multi-language templates, allowing schools to generate contracts in different languages as needed. You can also maintain region-specific versions of documents to comply with local employment or admissions regulations.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>How secure is Zegal for storing sensitive student and staff data?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Zegal is ISO 27001 certified, which means we follow internationally recognized best practices for information security management. All documents and personal data are protected with bank-grade encryption, secure cloud infrastructure, and role-based access controls. We also provide full audit trails and tamper-proof records to ensure accountability and compliance.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>Does Zegal work for both academic and non-academic staff contracts?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Yes. Schools use Zegal to manage contracts for teachers, admin staff, coaches, and third-party vendors. You can customize templates, clauses, and workflows to suit any staff category.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>Can I manage contract renewals automatically?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Absolutely. With Zegal, you can set reminders for contract expiry, automatically generate renewal agreements, and route them for approval and signature \u2014 saving time and reducing administrative overhead.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>What kind of analytics or tracking does Zegal offer?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Zegal provides visibility into every stage of the workflow \u2014 from who viewed or signed a contract to where delays are happening. You\u2019ll get dashboards and downloadable reports to track contract status, turnaround time, and compliance metrics.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>Does Zegal support mobile signing for parents and staff?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Yes. Zegal is fully mobile-optimized. Parents, staff, and other signatories can view and sign documents on any device \u2014 no app download required.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>How does Zegal support compliance audits?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Zegal maintains secure audit trails for every action taken on a document. Schools can export records, access time-stamped logs, and demonstrate full document control during audits or inspections.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>Can I restrict access to sensitive contracts within my school team?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Yes. You can create user roles and permissions to limit who can view, edit, or approve different types of documents. HR, Admissions, Legal, and SLT can each have tailored access depending on their role<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>How does Zegal fit into a hybrid or remote-working school environment?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Zegal was designed with remote and hybrid teams in mind. Documents can be created, reviewed, approved, and signed from anywhere \u2014 streamlining collaboration across campuses and departments.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>What happens if a parent or staff member disputes a document later?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Zegal\u2019s tamper-proof audit trail, version history, and e-signature verification help protect your school legally. All parties receive a signed copy, and admins retain full visibility over who signed what and when.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>What kind of training do school staff receive when we onboard Zegal?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Our onboarding team provides live training sessions, step-by-step guides, and video tutorials tailored to your school’s workflows. Refresher sessions and ongoing support are also available to ensure all users \u2014 from HR to Admissions \u2014 feel confident using the platform.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>Is Zegal legally valid in all countries?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Yes. Zegal\u2019s e-signatures comply with major electronic signature laws in many countries, including Singapore\u2019s Electronic Transactions Act and the EU\u2019s eIDAS regulation. Our platform provides secure audit trails, tamper-proof documents, and flexible access controls, making it suitable for most education contracts, HR workflows, and admissions processes internationally.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>Can Zegal help with regulatory reporting or inspections?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Definitely. With centralized document storage, audit trails, and fast access to signed agreements, Zegal helps schools stay prepared for inspections under frameworks like EduTrust, CIS, Ofsted, and others.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>Can I version-control my templates and contracts in Zegal?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Yes. Zegal allows you to manage multiple versions of templates, track edits, and control which versions are published or archived \u2014 ensuring consistency and compliance across departments.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>Do parents or staff need a Zegal account to sign documents?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

No. Recipients can sign documents through a secure link sent via email \u2014 no need to create an account or download anything. It works on any browser and mobile device.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>Can I customize approval workflows based on contract type?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Absolutely. You can create conditional approval workflows based on the document type \u2014 for example, routing teacher contracts to HR and Heads of School, and parent agreements to Admissions and Finance.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>What languages does Zegal support in the interface?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Zegal\u2019s interface is in English, but you can create templates in any language. Many schools use bilingual templates (e.g., Arabic-English or Mandarin-English) to communicate effectively with diverse families.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>Does Zegal support digital document archiving and retention policies?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Yes. All signed documents are securely stored in the cloud. You can define document retention periods to meet school policy or regulatory needs, and export records for backup or audits.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>Can I restrict access so that different departments only see their own documents?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Yes. Zegal offers role-based access control and team-specific workspaces, so HR, Admissions, Finance, and other teams can work independently while maintaining central oversight.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>Can we include attachments like handbooks or policies with contracts?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Yes. You can attach PDFs or other files (like Parent Handbooks, Code of Conduct, or Fee Schedules) to any workflow, ensuring recipients review supporting materials before signing.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>Can Zegal support bulk renewals for teacher contracts each academic year?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Absolutely. Many schools use Zegal to generate and send teacher renewal letters or contracts in bulk \u2014 with pre-filled data, personalized clauses, and automated reminders.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>What happens if a parent or teacher doesn’t sign by the deadline?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

You can set signing deadlines and automatic reminders in Zegal. If someone hasn\u2019t signed, the system notifies you, and you can choose to escalate follow-up to another team member.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>Does Zegal support multi-campus or multi-country school groups?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Yes. Zegal is designed for scalability. You can manage templates, users, and workflows for each campus individually or centrally across your school group \u2014 with unified oversight and flexible controls.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>How does Zegal handle document reminders and follow-ups?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Zegal allows you to set automatic reminders for unsigned documents. You can customize the frequency and recipients, and assign internal alerts if a parent, student, or teacher hasn\u2019t signed by the required deadline.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>Can I generate reports on document status or team activity?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Yes. Zegal\u2019s dashboard offers real-time insights into who has signed, who is pending, and which workflows are completed. Admins can export reports to track volumes, response times, or audit compliance.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>Is Zegal suitable for data privacy consent forms or media release forms?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Absolutely. Schools commonly use Zegal to collect parent or student consent for photography, data privacy, off-campus trips, and more. You can store responses centrally and filter by year, class, or student name.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>Can Zegal support multi-language schools with region-specific templates?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Yes. Multi-campus or multi-language schools can create regional templates (e.g. French, Arabic, Mandarin) and assign them to specific campuses or teams. All documents are stored centrally for easier oversight and compliance.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>What happens if a staff member leaves mid-contract \u2014 can we amend documents?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Yes. Zegal supports contract addendums or amendments. You can create a new document referencing the original, send it for e-signature, and store both versions with a clear audit trail.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>Can Zegal be used for non-academic staff contracts (e.g. facilities, admin)?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Yes. Schools often use Zegal for all categories of staff \u2014 from teaching and leadership to IT, facilities, and operations. You can create department-specific templates and route approvals accordingly.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>Does Zegal work on mobile devices for parents on the go?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Yes. All signing and reviewing actions can be completed on mobile devices without needing to install anything. Zegal is optimized for mobile browsers, making it easy for parents and staff to sign on the go.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>What happens to our documents if we stop using Zegal?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

All your documents remain accessible to download before your subscription ends. You can export all records in PDF format, including full audit logs and metadata for compliance and archiving.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>Can Zegal be used for student transfer or withdrawal forms?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Yes. Many schools use Zegal to digitize student exit workflows \u2014 including withdrawal notices, refund acknowledgments, and transfer confirmations. These can be routed to finance, admissions, and leadership teams for faster processing and record-keeping.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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<\/span>How does Zegal ensure version control on templates and contracts?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t

Zegal allows only authorized users to edit templates, with a full history of changes logged. You can revert to previous versions or clone templates to test new formats \u2014 ensuring consistency and reducing version-related errors.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\n\t\t<\/div>\n\t<\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":17,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":[],"meta":{"_acf_changed":false,"_editorskit_title_hidden":false,"_editorskit_reading_time":1,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","inline_featured_image":false,"footnotes":""},"usecases":[],"class_list":["post-97045","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFAQ | Zegal Australia<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:url\" content=\"https:\/\/zegal.com\/en-au\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Zegal Australia\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/getzegal\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-03T11:27:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/zegal.com\/wp-content\/uploads\/2023\/09\/zegal-logo-red.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"627\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@getzegal\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/zegal.com\\\/en-au\\\/faq\\\/\",\"url\":\"https:\\\/\\\/zegal.com\\\/en-au\\\/faq\\\/\",\"name\":\"FAQ | Zegal Australia\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/zegal.com\\\/en-au\\\/#website\"},\"datePublished\":\"2020-02-19T06:53:03+00:00\",\"dateModified\":\"2025-09-03T11:27:39+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/zegal.com\\\/en-au\\\/faq\\\/#breadcrumb\"},\"inLanguage\":\"en-AU\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/zegal.com\\\/en-au\\\/faq\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/zegal.com\\\/en-au\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Legal Templates\",\"item\":\"https:\\\/\\\/zegal.com\\\/en-au\\\/all-docs\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/zegal.com\\\/en-au\\\/#website\",\"url\":\"https:\\\/\\\/zegal.com\\\/en-au\\\/\",\"name\":\"Zegal Australia\",\"description\":\"Need legal? 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