{"id":31896,"date":"2019-07-19T09:36:10","date_gmt":"2019-07-19T01:36:10","guid":{"rendered":"https:\/\/zegal.com\/letter-of-demand-reminder\/"},"modified":"2024-08-20T15:34:41","modified_gmt":"2024-08-20T07:34:41","slug":"letter-of-demand-reminder","status":"publish","type":"page","link":"https:\/\/zegal.com\/en-gb\/letter-of-demand-reminder\/","title":{"rendered":"Letter of Demand Reminder"},"content":{"rendered":"

Firstly, a Letter of Demand Reminder is an important document in the arsenal of a well-run small business. Notably, as a small business, managing cash is an important part of day-to-day operations. Therefore, instilling a smooth workflow to communicate reminders of overdue payments ensures a collections process that is effective and efficient.<\/span><\/p>\n

Generally, a formal and process-driven set of communications using well-written templates goes a long way to ensure that you can collect payments in a courteous and timely manner. Also, this letter can also be called a Collections Letter, Past Due Invoice Letter or Notice of Overdue Payment<\/span><\/p>\n

<\/span>What is in a Letter of Demand Reminder?<\/span><\/h2>\n

Essentially, this one does what it says on the tin. Typically, a Letter of Demand Reminder is a short, crisp and factual letter you send out on a regular basis, using a standard process. Importantly, this can take much of the emotions out of the collections process.\u00a0 Ensure you have the following in your Letter of Demand Reminder:<\/span><\/p>\n

Contact Details of the Customer<\/b> – Include at least the address, telephone number and the email address<\/span><\/p>\n

Amount Overdue <\/b>– The amount that needs to be paid by the customer<\/span><\/p>\n

Invoice Reference <\/b>– It is always good to refer back to the invoice in question and mention the date in which it was raised to increase the sense of urgency.<\/span><\/p>\n

Your Contact Details<\/b> – Always give the customer as much information as possible to contact you to help resolve the issue.<\/span><\/p>\n

<\/span>When Should You Use a Letter of Demand Reminder?<\/span><\/h2>\n

A formal notice can be sent any time after the invoice is past due and payment has not been made.\u00a0 Make sure that there is a process of escalation if the payments have not been made after 2 or more attempts at contact.\u00a0<\/span><\/p>\n

<\/span>Conclusion<\/span><\/h2>\n

A proper and courteous letter when payments are past due will always help to keep a cordial relationship with the customer.\u00a0 Use this handy letter as the first step in collecting.\u00a0 Ensure that you have a series of escalating letters if payments have still not been made.<\/span><\/p>\n

<\/span>You Might Also Like<\/span><\/h2>\n

Along with this document, make sure you see these other templates in our library:<\/p>\n