{"id":31354,"date":"2019-11-28T10:49:58","date_gmt":"2019-11-28T02:49:58","guid":{"rendered":"https:\/\/zegal.com\/?p=31354"},"modified":"2024-12-27T18:06:56","modified_gmt":"2024-12-27T10:06:56","slug":"why-you-cant-ignore-csr-in-your-business","status":"publish","type":"post","link":"https:\/\/zegal.com\/en-sg\/blog\/post\/why-you-cant-ignore-csr-in-your-business\/","title":{"rendered":"Why is CSR important for Businesses?"},"content":{"rendered":"<div id=\"contentsContainer\">\n<div id=\"contents\">\n<h4><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-31393\" src=\"https:\/\/zegal.com\/wp-content\/uploads\/2019\/11\/nathan-dumlao-Ny0Lt7hLSJ0-unsplash-1024x683.jpg\" alt=\"\" width=\"1024\" height=\"683\" srcset=\"https:\/\/zegal.com\/wp-content\/uploads\/2019\/11\/nathan-dumlao-Ny0Lt7hLSJ0-unsplash-1024x683.jpg 1024w, https:\/\/zegal.com\/wp-content\/uploads\/2019\/11\/nathan-dumlao-Ny0Lt7hLSJ0-unsplash-300x200.jpg 300w, https:\/\/zegal.com\/wp-content\/uploads\/2019\/11\/nathan-dumlao-Ny0Lt7hLSJ0-unsplash-768x512.jpg 768w, https:\/\/zegal.com\/wp-content\/uploads\/2019\/11\/nathan-dumlao-Ny0Lt7hLSJ0-unsplash-640x427.jpg 640w, https:\/\/zegal.com\/wp-content\/uploads\/2019\/11\/nathan-dumlao-Ny0Lt7hLSJ0-unsplash-1200x800.jpg 1200w, https:\/\/zegal.com\/wp-content\/uploads\/2019\/11\/nathan-dumlao-Ny0Lt7hLSJ0-unsplash-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 639px) 98vw, (max-width: 1199px) 64vw, 770px\" \/><\/h4>\n<h4 id=\"E168\"><span id=\"E169\" class=\"qowt-font2-TimesNewRoman\">What is CSR?<\/span><\/h4>\n<p id=\"E171\"><span id=\"E172\" class=\"qowt-font2-TimesNewRoman\">Corporate social responsibility, or CSR<\/span><span id=\"E173\" class=\"qowt-font2-TimesNewRoman\">, is something<\/span><span id=\"E174\" class=\"qowt-font2-TimesNewRoman\"> I first learned about in school over a decade ago. Back then, our business class teacher made CSR seem like something <\/span><span id=\"E175\" class=\"qowt-font2-TimesNewRoman\">good<\/span><span id=\"E176\" class=\"qowt-font2-TimesNewRoman\"> <\/span><span id=\"E177\" class=\"qowt-font2-TimesNewRoman\">companies<\/span><span id=\"E178\" class=\"qowt-font2-TimesNewRoman\"> would engage in. Something outside the norm of the ruthless profiteering and environmental pilfering by multinational conglomerates. Perhaps CSR was emerging as a fad back then. But in today\u2019s world\u2014a world I might add that is mere weeks away from the beginning of this millennium&#8217;s third decade\u2014any business would be idiotic to ignore their social responsibilities to its customers and the planet.\u00a0<\/span><\/p>\n<p id=\"E180\"><span id=\"E181\" class=\"qowt-font2-TimesNewRoman\">In a nutshell, CSR is \u201cinternational private business self-regulation\u201d\u2014or soft law. The concept revolves around the idea of creating shared value for its shareholders in such a way that the society at large, and planet, can also benefit from the value stemming from the business succeeding. Key features of a CSR should account for things such as: environmental sustainability; conformity to human rights; decent employment conditions; and ethical business practices. <\/span><\/p>\n<p><span id=\"E181\" class=\"qowt-font2-TimesNewRoman\">It\u2019s a vital part of any modern business today. Here are some tips on why it matters more now than ever and what a company\u2019s policy on corporate social responsibility should include.\u00a0<\/span><\/p>\n<h4 id=\"E184\"><span id=\"E185\" class=\"qowt-font2-TimesNewRoman\">Why CSR matters<\/span><\/h4>\n<p id=\"E187\"><span id=\"E188\" class=\"qowt-font2-TimesNewRoman\">It pains me to admit that CSR is not in the slightest bit altruistic. I really wish it was, but the raving cynic in me refuses to believe that most businesses would sacrifice their profit margins to benefit the survival of the planet. Or anything else benevolent for that matter. Such altruism cannot be expected from the mortals running businesses that have the ultimate goal of maximising profit. Most (not all) Fortune 500 companies and any sizeable corporations that have in place a policy promoting corporate social responsibility, do so for one reason only. That reason is they absolutely will lose money and customers if they don&#8217;t.\u00a0<\/span><\/p>\n<p><span id=\"E188\" class=\"qowt-font2-TimesNewRoman\"> In 2017, 63 percent of the largest 100 companies, and 75 percent of the Global Fortune 250 reported applying the GRI reporting framework, a voluntary report<\/span><span id=\"E189\" class=\"qowt-font2-TimesNewRoman\">ing system<\/span><span id=\"E190\" class=\"qowt-font2-TimesNewRoman\"> on sustainability. CSR is mainstream and if you don\u2019t know what it is, you\u2019re late to the party.\u00a0<\/span><\/p>\n<p id=\"E192\"><span id=\"E193\" class=\"qowt-font2-TimesNewRoman\">Consumers are increasingly more aware of unsavoury business practices that adversely affect the society and environment they live in. Especially those in their 20s that adhere to the notion of collective responsibility. This generation is savvy to their ever-increasing power over what they choose to buy and who they buy it from. I know, I&#8217;m one of them. Being responsible is cool. I can attest to the fact that my friends, myself, and basically everyone I know in my age group, are incredible conscious about sourcing even the most mundane of products. <\/span><\/p>\n<p><span id=\"E193\" class=\"qowt-font2-TimesNewRoman\">These are the types of people modern corporations must cater to. Forget what that dinosaur Milton Friedman said about how a company\u2019s sole purpose is to maximise profits for its shareholders. Okay, boomer. And hashtag side eye while I&#8217;m at it.<\/span><\/p>\n<h4>By The Numbers: This Is What It Looks Like Now<\/h4>\n<p id=\"E195\"><span id=\"E196\" class=\"qowt-font2-TimesNewRoman\">According to a study on younger consumers (2017, Cone):<\/span><\/p>\n<p id=\"E197\" class=\"qowt-li-2_0 qowt-list\"><span id=\"E198\" class=\"qowt-font2-TimesNewRoman\">Younger consumers may not even know what CSR is, but they care more about what the <\/span><span style=\"font-size: inherit;\">concept of CSR espouses than any other age group of people.<\/span><\/p>\n<ul style=\"list-style-type: circle;\">\n<li class=\"qowt-li-2_0 qowt-list\"><span style=\"font-size: inherit;\">63% of all Americans are hopeful businesses will take the lead to drive social and environmental change moving forward in the absence of government regulation<\/span><\/li>\n<li><span style=\"font-size: inherit;\">78% of Americans across all age brackets want companies to address important social justice issues<\/span><\/li>\n<li><span style=\"font-size: inherit;\">87% of Americans across all age brackets will purchase a product because a company advocated for an issue they cared about<\/span><\/li>\n<li><span style=\"font-size: inherit;\">76% of Americans across all age brackets will refuse to purchase a company\u2019s products or services upon learning it supported an issue contrary to their beliefs\u00a0<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div id=\"contentsContainer\">\n<div id=\"contents\">\n<p id=\"E209\"><span id=\"E210\" class=\"qowt-font2-TimesNewRoman\">Another report conducted by Accenture in 2018 asked consumers what primarily attracted consumers to a brand beyond price and quality. Unsurprisingly, a significant number of consumers listed reasons such as:<\/span><\/p>\n<ul style=\"list-style-type: circle;\">\n<li id=\"E211\" class=\"qowt-li-0_0 qowt-list\"><span id=\"E212\" class=\"qowt-font2-TimesNewRoman\">The brand has a great culture. It does what it says it will do and delivers on its promises<\/span><\/li>\n<li><span style=\"font-size: inherit;\">The company is transparent\u2014with where it sources its materials, how it treats employees fairly, etc.<\/span><\/li>\n<li><span style=\"font-size: inherit;\">The company treats its employees well<\/span><\/li>\n<li><span style=\"font-size: inherit;\">The brand has ethical values and demonstrates authenticity in everything it does<\/span><\/li>\n<\/ul>\n<p id=\"E220\"><span id=\"E221\" class=\"qowt-font2-TimesNewRoman\">Additionally, if you\u2019re planning to hire anyone under the age of 35, consider:<\/span><\/p>\n<ul style=\"list-style-type: disc;\">\n<li id=\"E222\" class=\"qowt-li-1_0 qowt-list\"><span id=\"E223\" class=\"qowt-font2-TimesNewRoman\">Seventy-six percent of millennials consider a company\u2019s social and environmental commitments when deciding where to work<\/span><\/li>\n<li><span style=\"font-size: inherit;\">64% of millennials would not take a job if a potential employer didn\u2019t have strong corporate social responsibility practices in place<\/span><\/li>\n<li><span style=\"font-size: inherit;\">Eighty-eight percent of millennials say their job is more fulfilling when they are provided opportunities to make a positive impact on social and environmental issues<\/span><\/li>\n<\/ul>\n<h4><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-31387\" src=\"https:\/\/zegal.com\/wp-content\/uploads\/2019\/11\/close-up-of-tree-against-sky-255441-1024x683.jpg\" alt=\"\" width=\"1024\" height=\"683\" srcset=\"https:\/\/zegal.com\/wp-content\/uploads\/2019\/11\/close-up-of-tree-against-sky-255441-1024x683.jpg 1024w, https:\/\/zegal.com\/wp-content\/uploads\/2019\/11\/close-up-of-tree-against-sky-255441-300x200.jpg 300w, https:\/\/zegal.com\/wp-content\/uploads\/2019\/11\/close-up-of-tree-against-sky-255441-768x512.jpg 768w, https:\/\/zegal.com\/wp-content\/uploads\/2019\/11\/close-up-of-tree-against-sky-255441-640x427.jpg 640w, https:\/\/zegal.com\/wp-content\/uploads\/2019\/11\/close-up-of-tree-against-sky-255441-1200x800.jpg 1200w, https:\/\/zegal.com\/wp-content\/uploads\/2019\/11\/close-up-of-tree-against-sky-255441-1920x1280.jpg 1920w\" sizes=\"auto, (max-width: 639px) 98vw, (max-width: 1199px) 64vw, 770px\" \/><\/h4>\n<h4 id=\"E233\"><span id=\"E234\" class=\"qowt-font2-TimesNewRoman\">Environment and Society\u00a0<\/span><\/h4>\n<p id=\"E235\"><span id=\"E236\" class=\"qowt-font2-TimesNewRoman\">Do what you can to reduce your carbon footprint. Recycle, reuse, spend the extra dime to change to a supplier who is also environmentally friendly.\u00a0Any steps they can take to reduce those footprints are considered good for both the company and society and can be publicised for the company\u2019s benefit. <\/span><\/p>\n<p><span id=\"E236\" class=\"qowt-font2-TimesNewRoman\">It really helps if the company\u2019s culture shifts towards being environmentally friendly. If the employees of the company consider the environment every time they make a business <\/span><span id=\"E237\" class=\"qowt-font2-TimesNewRoman\">decision<\/span><span id=\"E238\" class=\"qowt-font2-TimesNewRoman\">, those little things can add up to substantial reduction in your carbon footprint. Natura, a Brazilian cosmetic company focuses on preserving biodiversity and traditional knowledge and culture in Amazonia. Their products are sustainably-sourced and biodegradable and has diversified its suppliers to empower smaller communities to reap the benefits of the <\/span><span id=\"E239\" class=\"qowt-font2-TimesNewRoman\">company\u2019s<\/span><span id=\"E240\" class=\"qowt-font2-TimesNewRoman\"> success.\u00a0<\/span><\/p>\n<\/div>\n<\/div>\n<div id=\"contentsContainer\">\n<div id=\"contents\">\n<h4 id=\"E244\"><span id=\"E245\" class=\"qowt-font2-TimesNewRoman\">Ethical Labour Practices<\/span><\/h4>\n<p id=\"E247\"><span id=\"E248\" class=\"qowt-font2-TimesNewRoman\">I mentioned that millennials want to work at a company that has in place a strong CSR policy and a culture of responsibility towards society-at-large. And while ethical labour practices should also apply to them, this section is more concerned with companies that have businesses in countries that have atrocious worker protection laws, like China and Bangladesh. A fair-trade certification is a good way to show that your business adheres to e<\/span><span id=\"E251\" class=\"qowt-font2-TimesNewRoman\">thical labour practices. Don\u2019t be ignorant of criminal or unethical labour practices that happen within the warehouses and factories of your own company. Or those that your contractors and suppliers, and even your clients might engage in. It\u2019s important to actively monitor how employees are treated in the course of business, and if unethical labour practices are discovered, quickly take steps to rectify this.\u00a0<\/span><\/p>\n<h4 id=\"E253\"><span id=\"E254\" class=\"qowt-font2-TimesNewRoman\">Philanthropy and Community Engagement<\/span><\/h4>\n<p id=\"E255\"><span id=\"E256\" class=\"qowt-font2-TimesNewRoman\">Have a positive impact in the areas that your business operates in. This can be achieved by practicing social responsibility and donating money, products or services to social causes and <\/span><span id=\"E257\" class=\"qowt-font2-TimesNewRoman\">non-profits<\/span><span id=\"E258\" class=\"qowt-font2-TimesNewRoman\"> that fosters sustainable growth and development in the community. I buy from BOMBAS, a company that sells socks, even <\/span><span id=\"E259\" class=\"qowt-font2-TimesNewRoman\">though<\/span><span id=\"E260\" class=\"qowt-font2-TimesNewRoman\"> their prices are not cheap because they donate a pair of socks to charity for every pair they sell. So <\/span><span id=\"E261\" class=\"qowt-font2-TimesNewRoman\">far,<\/span><span id=\"E262\" class=\"qowt-font2-TimesNewRoman\"> they\u2019ve donated over 28 million pairs.\u00a0<\/span><\/p>\n<p id=\"E264\"><span id=\"E265\" class=\"qowt-font2-TimesNewRoman\">A responsible, conscientious and sustainable approach to running a company is the only way forward.<\/span><\/p>\n<\/div>\n<p class=\"p1\" style=\"text-align: center;\"><b><i>This article does not constitute legal advice.<\/i><\/b><\/p>\n<p class=\"p2\" style=\"text-align: center;\"><i>The opinions expressed in the column above represent the author\u2019s own.<\/i><\/p>\n<p class=\"p3\" style=\"text-align: center;\"><span class=\"s1\"><a href=\"https:\/\/register.zegal.com\/\"><b>Start managing your legal needs with Zegal today<\/b><\/a><\/span><\/p>\n<\/div>\n<p><a href=\"https:\/\/zegal.com\/blog\/post\/how-are-millennials-changing-the-workforce-of-today\/\">RELATED READING: How Millennials Are Changing The Workforce Of Today<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is CSR? Corporate social responsibility, or CSR, is something I first learned about in school over a decade ago. Back then, our business class teacher made CSR seem like something good companies would engage in. Something outside the norm of the ruthless profiteering and environmental pilfering by multinational conglomerates. Perhaps CSR was emerging as [&hellip;]<\/p>\n","protected":false},"author":65,"featured_media":31393,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","inline_featured_image":false,"footnotes":""},"categories":[14278,133],"tags":[6510,10307],"usecases":[13702],"businesstypes":[],"country":[],"class_list":["post-31354","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-management","category-startup","tag-sme","tag-z-syndicate","usecases-uncategorised"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.8 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Why is CSR important for Businesses? | Zegal Singapore<\/title>\n<meta name=\"description\" content=\"Businesses are increasingly adopting Corporate Social Responsibility (CSR) frameworks. 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