Legal Templates » customer engagement Articles tagged: customer engagement Subscribe Submit an article Virtual Assistants: Game Changers for SME Customer Engagement Virtual assistants have many essential roles to play providing support services to small and medium businesses. Basically, they are contractors who work to provide administrative services for SME clients. Owen Manningham | 02/06/2021 Like what you just read? Subscribe to our newsletter and be the first to hear of the latest Zegal happenings, tips and insights! Please leave this field empty.