EduTrust Singapore Certification Compliance

E-sign student contracts in compliance with EduTrust 4

Quickly set up Zegal’s workflow platform to manage student contract e-Signing so your PEI achieves full EduTrust certification.

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Leading universities and private schools trust Zegal

EduTrust is a certification scheme in Singapore, specifically for private educational institutions (PEIs). The scheme is administered by the Committee for Private Education (CPE), which is part of SkillsFuture Singapore (SSG).

EduTrust certification ensures that PEIs maintain high standards in areas like academic quality, student protection, and financial viability.

To ensure that your PEI maintains its EduTrust Certification status when signing electronically, you must use a fully compliant e-signing system when enrolling new students or making any e-signed changes to their existing contracts.

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Complete EduTrust 4 Compliance

Zegal is the only e-signing platform that has been built from the ground up to ensure end-to-end compliance with every requirement of EduTrust 4.

What are the EduTrust version 4 student signing contract requirements?

If your PEI admissions team misses any of the following steps, you may breach your EduTrust Certification requirements. In particular, you should check that your existing e-signing solution fulfils ALL of the requirements of Item 4.2.1, which concerns student contracts and states you must:

Ensure the student contract execution procedure provides for the following:

  • Ensure each student contract is meant for the admission of each student into one course
  • Explain the terms and conditions of the contract to each student and ensure that each student fully understands them
  • Ensure that both you and the student acknowledge any amendments made
  • Stipulate a cooling-off period of at least 7 working days
  • Sign a new contract or issue an addendum to the existing contract for a student who wishes to repeat a module and when a course deferment or transfer request has been approved
  • Ensure that a breakdown of all fees (inclusive of any non-refundable fees, discounts/rebates and grants/funding given) are declared in the contract and marketing collaterals
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Ensure a copy of your student contract is made available for prospective students

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Review the student contract execution procedure for continual improvement.

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How does Zegal ensure Edustrust 4 compliance and how is it different to other e-Signing providers?

The Zegal EduTrust Platform has been built from the ground up to ensure it ticks every one of the EduTrust 4 requirements and is future-proof. 

As those requirements evolve over time, you can be sure that the Zegal platform will continue to adapt and remain 100% compliant.

The key features below show how Zegal outperforms other standard e-Signing solutions.

Common compliance requirements

Zegal

PDF E-Signing tools

Explaining the terms and conditions of the contract to each student and ensuring that each student fully understands them

Explaining the terms and conditions of the contract to each student and ensuring that each student fully understands them

This feature is unique to Zegal and cannot be fulfilled using other E-signing platforms.

Ensuring that both you and the student acknowledge any amendment made

Ensuring that both you and the student acknowledge any amendment made

Available, but only on expensive, enterprise-grade e-Signing plans.

Signing a new contract or issuing an addendum to the existing contract for a student who wishes to repeat a module and when a course deferment or transfer request has been approved

Signing a new contract or issuing an addendum to the existing contract for a student who wishes to repeat a module and when a course deferment or transfer request has been approved

Zegal automatically creates the amended contract using information from the existing contract and stores the contract in your student file alongside the original.

Ensure a copy of your student contract is made available for prospective students

Ensure a copy of your student contract is made available for prospective students

The student automatically receives a signed copy to their inbox and PEI has an audit trail of the send receipt.

Available, but only on expensive, enterprise-grade e-Signing plans.

"Having automatic contract renewal reminders means that we never miss signing deadlines and have to chase late fees."

"Having automatic contract renewal reminders means that we never miss signing deadlines and have to chase late fees."

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Why you can trust Zegal

Standard e-signing packages and PDF tools will not provide EduTrust compliance or support integrations or automation.

In the table below, we have compared ourselves to the Enterprise plan offered by DocuSign, which does not comply with the EduTrust 4 standard and would be between 5 and 10 times the annual cost of using Zegal.

Feature

Zegal

PDF E-Signing tools

eSignatures

eSignatures

Unlimited

Up to 100 envelopes/year (more at additional fees)

Documents

Documents

Unlimited

Up to 100 envelopes/year (more at additional fees)

Negotiations and approvals

Negotiations and approvals

Recipient analytics and audit logging

Recipient analytics and audit logging

Zegal audit logging is fully compliant with version 4 of EduTrust

Custom branding

Custom branding

Basic and advanced fields

Basic and advanced fields

Bulk send

Bulk send

Forms created and managed for you

Forms created and managed for you

Signer attachment

Signer attachment

Automatic contract renewal reminders

Automatic contract renewal reminders

Document design templates

Document design templates

Document editor

Document editor

EduTrust version 4 compliant audit trail

EduTrust version 4 compliant audit trail

CRM and document storage integrations

CRM and document storage integrations

Integrations both upstream and downstream included without extra cost.

Additional purchase fees for each integration

Support

Support

Local L1, L2 and L3 support from 9am-midnight Asian hours

Premium Support

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100% Compliant

Zegal’s unique, automatic contract summary feature ensures each student has understood what they are signing and that your PEI is 100% EduTrust version 4 compliant.

How does Zegal improve the efficiency of the contract signing process?

Zegal is designed as a plug-and-play solution that can work standalone or with your existing IT and internet solutions to deliver 100% EduTrust compliance and create massive efficiencies when your team sends out 1000+ contracts in any year.

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Seamless Integration

Zegal integrates with almost any existing software your team is using. Most commonly, these are CRMs like Salesforce or Hubspot and document or university management systems.

In fact, we can plug Zegal into any system that has an API.

“Our institution transitioned to Zegal, and the ease with which we manage compliance is remarkable.”

“Our institution transitioned to Zegal, and the ease with which we manage compliance is remarkable.”

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Common PEI integrations with Zegal

USE CASE 1: Creating contracts for bulk sending from a CRM or a spreadsheet

Data in a CRM or a spreadsheet—however your admissions team currently stores student data, you can connect Zegal directly to that source. Zegal will then automatically pick up the information, complete the contract questionnaire, and add the email addresses for e-Signing.

Your team can review or make changes to the draft contract in Zegal before it is sent if needed.

USE CASE 2: Creating contracts via your student portal

USE CASE 2: Creating contracts via your student portal

EduTrust 4 FAQ

“We estimate we will save 100+ hours of admissions team time this year alone!”

“We estimate we will save 100+ hours of admissions team time this year alone!”

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