Overview of a Grievance Policy and Procedure

What is a Grievance Policy and Procedure?

Grievance Policy and Procedure is a document that forms part of a business’s HR and employment policies. It sets out the procedures employees of your business should follow if they have a grievance at work. A Grievance Policy and Procedure is an important document which instills confidence in your employees and provides a cohesive process to follow if there is an issue in the workplace. 

The objective of this policy is to provide a fair, equitable, and productive work environment for all employees. The policy seeks to support the achievement of this goal by providing a transparent and consistent process for resolving grievances. 

This policy is important as it allows you to follow best practices in your industry with regard to the fair treatment of all employees.

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