Easy to Use Legal Templates
Quickly and easily create any legal agreement for you or your team.
Affordable Plans
Straightforward pricing plans and bespoke packages built to simplify all your legal demands.
Vast Document Library
Zegal’s comprehensive collection of agreements means you always have what you need at your fingertips.
What is Zegal?
Watch to see how Zegal can help your business create, negotiate, and sign legal documents and contracts.
Why choose Zegal?
With Zegal, you can reduce legal risks and improve the efficiency of your contract workflow, allowing you to focus on your core business operations.
Our platform is flexible, scalable, and tailored to the needs of your business.
What is a Grievance Resolution (or Settlement) Letter?
A Grievance Resolution (or Settlement) Letter summarises the detailed terms of a resolution or settlement of a grievance reported by an employee.
A Grievance Resolution (or Settlement) Letter documents the key terms in the resolution or settlement, including the management, the complainant, and the respondents.
A Grievance Resolution (or Settlement) Letter is a key component of the Grievance Procedure. It is not legally required but it is good management practice to make it available to the relevant employees.
What are the steps typically found in a grievance procedure?
- The first step is a formal, written complaint by an employee.
- The employee will most likely be Interviewed and asked for details such as names and dates.
- Once officially filed, a formal investigation will begin.
- Once the investigation runs its course, the investigator writes a conclusion. Note: the conclusion will not always be what the complainant expected.
- A mediator could be called in, especially in cases where unions are involved.
- Dealing with the conclusion. At times there is a formal agreement made during mediation or a formal recommendation by the investigator. This is either accepted by the company and some actions are taken or in certain cases, an employee could lose their job.
- If the verdict is not satisfactory, it can be escalated to a court case.
Key points included
- Business sector;
- Value statement;
- Designated officer for reporting corruption-related issues;
- Policy signatory;
- Policy target audience; and
- Data access and confidentiality obligations.
Related Documents
If you're creating a Grievance Resolution (or Settlement) Letter, you may also be interested in the following documents:
Nice things people say about Zegal.
"Using Zegal allows us to take a lean and efficient approach that cuts costs while maximising results."
Alex So
Managing Partner
"Zegal is easy to use and customer service is responsive and helpful! I strongly recommend it!!"
Alan NG
CEO
"Zegal makes onboarding a new client or employee fast and simple."
Veronika Kuznetsova
Managing Director
“Zegal really works well for all our legal documentation needs, and it is also user-friendly and mobile at the same time.”
Daniel W. Ho
Managing Director & Principal Consultant
“Zegal is like my teammate, helps me draft the right template, quickly gets my work done, and also saves me money on legal needs.”
Alan Schmoll
CEO & Co-Founder
“With colleagues, partners, and clients across the globe, Zegal provides an easy-to-use tool that streamlines processes that saves costs and time.”
Tony Wines
CEO of Turnkey
“Zegal has been such a great help in my business operations.”
Amanda A Atan
Managing Director at VIBES Mastery
“With Zegal, we work smarter rather than harder. Being a business professional, a proper document management system is always a must.”
Edgar Kautzner
Managing Consultant
“Zegal, a platform for compact package of legal templates, secured e-signing, reasonable cost and high level customer service.”
Paul Falzon
Director
“Zegal is easy to use, affordable and the platform is simple to navigate which makes the process of putting together a document fast and fuss-free.”
Jonathan Wong
Founder & Managing Director
“Love the new flow/design, very quick and easy to use now. I have done 2 or 3 customer contracts in a flash over the past 2 days.”
Chris Head
General Manager and Managing Editor
“Consistently positive experiences with Zegal’s technology, and customer services teams, who ensure that our issues or questions are responded to immediately.”
Tony Wines
CEO of Turnkey