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How to generate a Late Payment Apology Letter

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Common explanations for late payments

  • We didn’t receive your invoice
    At times, the invoices can get lost in a frenzy of updated dumps. Explain the situation and sincerely apologize for the delay. Remember to look into why the invoice could have been missed.
  • The payment is on its way
    Sometimes your payment can be stuck on its way, Literally. Send a screenshot or proof of the transfer to confirm that you have made the payment. Proof of evidence should help explain that the delay was caused by circumstances beyond your control. 

  • Problem with the invoice/goods/service
    Often-time, there is a delay due to dissatisfaction with the provided goods. This leads to disputes and renegotiations which ultimately pushes the payment back. Explain the situation and let the other party know that confirmation that payment will be made once an agreed-upon resolution has been carried out.
  • We’re waiting for payment from a third party
    Not all tasks in an assignment are completed in-house. When payments from third parties are delayed, this too can cause late payments.
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About Author

Daniel Walker

Daniel Walker

Daniel Walker is the Founder and Chief Executive Officer of Zegal, a leading legaltech platform renowned for its innovative solutions. Daniel has an extensive background in corporate and banking law, providing expert advice to clients on complex commercial and financial legal matters. Prior to Zegal, Daniel practised law at leading global law firms DLA Piper, Stephenson Harwood, and Clyde & Co, holding positions in their Hong Kong, Singapore, and UK offices. Daniel is passionate about entrepreneurship, advising startups and guiding them through critical early-stage legal challenges, and a thought leader and public speaker in the legaltech space. Daniel is also a keen runner.

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