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As an SME or a Startup, you might get requests from your customers to have credit terms with your business. Not all are eligible to get credit terms. This is letter is to be used when you need to inform a customer that he or she has not qualified for the credit terms.
This is a delicate matter and must be handled in a graceful way. The declining letter should ideally include an open door for future applications from the same person or business.
3 steps to rejecting credit
1. Acknowledgement: thank the person who has approached you for their interest and acknowledge receipt of their request or offer.
2. Denial: As difficult, uncomfortable, and unpleasant as it is to turn down or revoke credit, it is equally displeasing to hear it too. So, prepare well and have well-rounded and justified reasons. Ensure that your reason for denial is well put.
3. Closing: There could be numerous reasons for rejection and although you might put it kindly, it could be a difficult pill to swallow for the other party. Hence close the rejection with alternative offers. Ensure that your tone is polite and that no derogatory remarks are involved.
The Zegal template library
Zegal's legal template library is a list of essential business documents for your everyday needs.
Whether you're a startup, SME, or a larger enterprise, Zegal contract management will automate and speed up your legal processes.
Using Zegal will reduce risk, save money, and improve efficiency. Let us take care of the paperwork so you can focus on running your business.
Nice things people say about Zegal.
"Using Zegal allows us to take a lean and efficient approach that cuts costs while maximising results."
Alex So
Managing Partner
"Zegal is easy to use and customer service is responsive and helpful! I strongly recommend it!!"
Alan NG
CEO
"Zegal makes onboarding a new client or employee fast and simple."
Veronika Kuznetsova
Managing Director
“Zegal really works well for all our legal documentation needs, and it is also user-friendly and mobile at the same time.”
Daniel W. Ho
Managing Director & Principal Consultant
“Zegal is like my teammate, helps me draft the right template, quickly gets my work done, and also saves me money on legal needs.”
Alan Schmoll
CEO & Co-Founder
“With colleagues, partners, and clients across the globe, Zegal provides an easy-to-use tool that streamlines processes that saves costs and time.”
Tony Wines
CEO of Turnkey
“Zegal has been such a great help in my business operations.”
Amanda A Atan
Managing Director at VIBES Mastery
“With Zegal, we work smarter rather than harder. Being a business professional, a proper document management system is always a must.”
Edgar Kautzner
Managing Consultant
“Zegal, a platform for compact package of legal templates, secured e-signing, reasonable cost and high level customer service.”
Paul Falzon
Director
“Zegal is easy to use, affordable and the platform is simple to navigate which makes the process of putting together a document fast and fuss-free.”
Jonathan Wong
Founder & Managing Director
“Love the new flow/design, very quick and easy to use now. I have done 2 or 3 customer contracts in a flash over the past 2 days.”
Chris Head
General Manager and Managing Editor
“Consistently positive experiences with Zegal’s technology, and customer services teams, who ensure that our issues or questions are responded to immediately.”
Tony Wines
CEO of Turnkey