A Complaint Form is a document for an employee to file a complaint according to the Grievance Procedure.
All information on a Complaint Form is confidential and made available only to personnel involved in dealing with the complaint, in accordance with the company Grievance Procedure and the Data Protection Policy.
A Complaint Form is part of the Grievance Procedure and collects essential information needed to complete a complaint and for management to adjudicate on the complaint.
Is a complaint the same as a lawsuit?
No, they are not. Legally a lawsuit is used to refer to the legal process by which a court makes some decision on some alleged wrong. On the other hand, a complaint refers to the initial document, submitted by a plaintiff containing details of how their legal rights were violated.
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