Legal Documents

What is a Complaint Form ?

A Complaint Form is a document for an employee to file a complaint according to the Grievance Procedure.

All information on a Complaint Form is confidential and made available only to personnel involved in dealing with the complaint, in accordance with the company Grievance Procedure and the Data Protection Policy.

A Complaint Form is part of the Grievance Procedure and collects essential information needed to complete a complaint and for management to adjudicate on the complaint.

Key points included

  • Employee details;
  • Witness details;
  • Companion or representative complainant;
  • Respondent details;
  • Policies related to complaint;
  • Supporting documents; and
  • Requested remedies.

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