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How to generate a Late Payment Apology Letter

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Common explanations for late payments

  • We didn’t receive your invoice
    At times, the invoices can get lost in a frenzy of updated dumps. Explain the situation and sincerely apologize for the delay. Remember to look into why the invoice could have been missed.
  • The payment is on its way
    Sometimes your payment can be stuck on its way, Literally. Send a screenshot or proof of the transfer to confirm that you have made the payment. Proof of evidence should help explain that the delay was caused by circumstances beyond your control. 

  • Problem with the invoice/goods/service
    Often-time, there is a delay due to dissatisfaction with the provided goods. This leads to disputes and renegotiations which ultimately pushes the payment back. Explain the situation and let the other party know that confirmation that payment will be made once an agreed-upon resolution has been carried out.
  • We’re waiting for payment from a third party
    Not all tasks in an assignment are completed in-house. When payments from third parties are delayed, this too can cause late payments.
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About Author

Daniel Walker

Daniel Walker

Daniel Walker is the Founder and Chief Executive Officer of Zegal, the trusted legaltech firm. Prior to founding Zegal, Daniel practised at DLA Piper, Stephenson Harwood and Clyde & Co, in Hong Kong, Singapore, and the UK.

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