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How do I respond to a delayed payment email?

It is definitely an uncomfortable topic to address. However, most companies will be understanding of your situation if you explain it well. Here are some of the explanations you can use to respond to a delayed payment email. 

Firstly, apologies for the delay and assure them that the payment will be or had been made. Make sure you put in your reasons and explain them well. Whether it is because of delayed payments from customers or due to a delay in the payment process, just put it out there and request some time to get it across. 

Do make sure you include a date by when it can be expected so, the other party remains assured that the payment will be made. 

 

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