Overview of a Terms and Conditions for Online Sale of Products

What is a Terms and Conditions for Online Sale of Products?

The Terms and Conditions for Online Sale of Products govern the terms by which a seller sells products to customers online.

The products covered by the Terms and Conditions for Online Sale of Products may be goods, services or digital content.

The Terms and Conditions for Online Sale of Products only govern the terms of sale. You may also need to use the Terms of Use to set out how your site or applications may be used, and a Privacy Policy to explain how personal data is collected and processed.

Key points included

  • Information about you and how customers may contact you;
  • How a contract is formed on your website or in your app;
  • How the products will be delivered or provided;
  • The customers’ rights to end the contract;
  • What happens when the products are defective;
  • How customers may return products to you;
  • Your rights to end the contract; and
  • What your responsibility is for any loss or damage suffered by customers.

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