Customer implementations
Singapore · Higher education

Student contracts and addendums, scaled.

Curtin Singapore moved student contracting to a digital workflow that generates agreements from Microsoft Excel, handles custom addendums and archives completed documents in SharePoint.

Implementation recordCurtin Singapore
Region
Singapore
Context
Higher education
Workflow
Student contracting · Microsoft Excel · SharePoint archive
2,000+
student contracts
Removed
manual tracking
Digital
addendum workflow
The operating challenge

Contract variations were difficult to track by hand.

Multiple student intakes generated a high volume of agreements and later changes. The issue was not using Excel as a controlled data source; it was manually tracking document variations and moving them through a disconnected signing process.

  1. 01

    Generate agreements reliably across high-volume student intakes.

  2. 02

    Replace manual tracking of fee, course and other contract variations.

  3. 03

    Connect signing and archiving so completed documents did not create another filing task.

What was implemented

Microsoft Excel in, governed agreements and addendums out.

A master Excel list provides the structured source data. Zegal generates agreement cohorts, routes custom addendums and names and archives the completed documents in SharePoint.

01

Excel generation

The controlled master student list supplies data for bulk agreement generation.

02

Custom addendums

Fee and course changes move through a defined variation workflow.

03

SharePoint archiving

Completed agreements are named and saved to the appropriate student location.

04

Campus-wide process

The same governed workflow supports student intakes across the Singapore campus.

The operational result

A clearer process, with the evidence kept inside it.

Curtin retained Microsoft Excel as a structured input while removing the manual tracking that had surrounded agreement variations, signing and filing.

It started with just student contracts. Now we are looking at digitizing the entire operations lifecycle.
Berlinda NgOperations Manager, Curtin Singapore
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