Real documents
The trial covered lease agreements and pre-lease questionnaires used by the Tokyo team.
Customer implementations
Tokyo, Japan · Enterprise property operations
A focused lease pilot with a clear path to scale.
Goodman used its Tokyo office to test Zegal’s contract creation, approval workflow and document management capabilities in a controlled three-month lease pilot.
Implementation recordGoodman
- Region
- Tokyo, Japan
- Context
- Enterprise property operations
- Workflow
- Lease agreements · Tokyo pilot · Pilot-led rollout
- 10
- pilot users
- 3 months
- trial period
- 200+
- anticipated leases
The operating challenge
Prove the operating model before a broader rollout.
Goodman wanted a bounded way to assess contract creation, approval routing, e-signature and document storage around a repeatable property workflow before connecting the platform to wider group systems.
- 01
Test lease agreements and pre-lease questionnaires with a focused Tokyo group.
- 02
Measure the effect on document creation, approvals and agreement tracking.
- 03
Identify the IT, training and integration requirements for a later rollout.
What was implemented
A sandboxed pilot designed around the real lease process.
The Tokyo team worked in a controlled environment with onboarding and biweekly check-ins. CRM and cloud-storage integrations were intentionally reserved for a later phase, keeping the initial test focused and low-friction.
Workflow evaluation
Users tested document generation, approvals, e-signatures and centralized tracking together.
Supported adoption
Onboarding sessions and biweekly check-ins supported the pilot group throughout the trial.
Phase-two clarity
The pilot defined the CRM, cloud-storage and regional training work needed for expansion.
The operational result
A clearer process, with the evidence kept inside it.
The trial reported faster document creation, a more streamlined approval and e-signature process, and easier access to centrally tracked contracts—while giving Goodman evidence for its rollout decision.
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